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Frequently Asked Questions


How can I get one of your pieces?

All of Bessie’s artworks are handmade with love. Each work is unique and like all handmade products it takes hours of dedication, commitment, patience and skill to create each piece. Due to this process, Bessie only produces a small amount of quality work each week. Shop updates are announced on social media. Work is sold on a first in first served basis to keep it fair for everyone.


Commissions

Bessie is currently closed for commissions or custom work but occasionally she is available to do these special projects. This is announced via social media and then you can inquire by sending an email.


Special Care Instructions



Although each piece is made for regular use, the nature of ceramics means it is still fragile.

Please handle your pieces with care as ceramic pieces will break, chip or crack under pressure or if knocked or dropped.

Ceramic items are food and dishwasher safe but it is highly recommended to gently hand-wash for long lasting enjoyment of your piece.

Gold Lustre pieces are not dishwasher or microwave safe, hand-wash only.



Local Pick Up

Local pick up is available to residents of the South Coast or Moruya area. Please checkout with a normal shipping option and this will then be reimbursed automatically based on your address.Pick up is based in Congo NSW. Contact will be made by email once a purchase has been made and a time arranged with the buyer that is convenient to Bessie. Please note that this may not be immediate and could take a few days.